Finnair Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.4
- Return Policy4.4
- Price & Quality4.6
- Shipping & Delivery4.4
- Good Value4.3
Recent Customer Reviews (12)
Kian Howard
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Aymon Bussière
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Ricky Howell
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Rhys Burgess
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Edward Wade
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Anna Dale
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Iolanda Palerma
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Gertie Shahan
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Adrian Korgay
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Gregory Church
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Finnair Pricing
Seat Selection
$4 - $150
Service Fees
$25 - $400
Payment Methods
Accepted Payment Options:
Prices for items on Finnair.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Finnair credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Finnair Pros & Cons
Pros
1
Competent Pilots: Finnair's pilots are generally competent, with minimal flight delays.
2
Clean and Bright Cabins: The airline is known for its clean and bright cabin environment.
3
Good Service: Flight attendants are often described as friendly and helpful, with some notable instances of excellent customer service.
4
Blueberry Juice: Finnair is famous for its blueberry juice, which is often mentioned positively by passengers.
5
Comfortable Seats: The A350 economy cabin offers padded seats and filling food, making it comfortable for long-distance travel.
6
Efficient Re-routing: In cases of flight cancellations, Finnair has been known to efficiently re-route passengers, as seen in one customer's experience.
CONS
1
Limited Legroom: Business-class seating is often described as narrow and poorly designed, with limited legroom.
2
Poor Meal Service: Meals in Business class are not particularly impressive, with some passengers feeling they did not get value for the price.
3
Customer Service Issues: There have been reports of rude and unhelpful customer service, particularly at check-in and with regards to luggage handling.
4
Carry-on Charges: Finnair charges for carry-on bags, which can be a significant additional expense.
5
Inconsistent Carry-on Policy: There have been inconsistencies in the carry-on weight policy, which can cause confusion for passengers.
6
Limited Refund Policy: Some passengers have reported difficulties with refunds, including situations where the airline refused to refund seat upgrades even after the flight was cancelled.
Finnair Features and Benefits
Features
Competent Pilots
Finnair's pilots are generally competent, with minimal flight delays.
Clean and Bright Cabins
The airline is known for its clean and bright cabin environment.
Good Service
Flight attendants are often described as friendly and helpful, with some notable instances of excellent customer service.
Blueberry Juice
Finnair is famous for its blueberry juice, which is often mentioned positively by passengers.
Comfortable Seats
The A350 economy cabin offers padded seats and filling food, making it comfortable for long-distance travel.
Efficient Re-routing
In cases of flight cancellations, Finnair has been known to efficiently re-route passengers, as seen in one customer's experience.
Destination Finder
The Destinations page helps you find your ideal destination by organizing Finnair destinations geographically. It shows the best price for each destination and allows filtering by country or continent.
Trending Destinations
The Trending now list updates based on real customer searches, providing inspiration and showing prices for flights and flights+hotel packages.
Price Optimization
The site displays the best flight price available for your chosen destination. It also highlights the lowest price days on the flight calendar, making it easy to pick the cheapest options.
Cabin Selection
The Experience the new Finnair page offers a sneak peek into the renewed Business Class and all-new Premium Economy cabins. It includes a 3D simulation to virtually try out the cabin and see what it offers.
Booking Convenience
You can save your personal and payment card details to your profile, making the booking process smoother and faster.
Avios and Tier Points
As a Finnair Plus member, you collect Avios and tier points for flights with Finnair or oneworld partner airlines, which can be used to redeem rewards, book award flights, and upgrade travel classes.
Exclusive Offers
Members receive exclusive member offers, flight sales, destination inspiration, travel tips, and updates about Finnair products and services through the newsletter.
Digital Membership Card
Your digital membership card is conveniently available in the Finnair app, making it easy to access your membership details and benefits.
Travel Extras
Complimentary internet connection for messaging on short-haul flights within Europe is available for Airbus A319, A320, and A321 aircraft. Enhanced internet connections can be purchased for browsing and streaming.